If you're handicap in Austin and rely on the Capital Metro Special Transit Program to scoot your ass around town, you'd better buy some lube, because you are about to get screwed pretty hard.
Capital Metro, like all transit agencies, is required under federal law to provide special services for people with disabilities.
Seems Capital Metro is considering revisions for their program that assists handicap Austinites by increasing the penalty for no-shows from $1.20 to $10, decreasing the advance reservation time frame from 8 days in advance to just 3 days, and cutting down hours their customer support is available to the hours of 8am-5pm instead of the regular 8am-9pm. Also, the window timeframe for pickups will be between a 30 minute interval instead of the previous 15 minute window. You can almost hear the wheelchairs and crutches mounting a handicap attack.
I Guess the $100 million-plus commuter rail line that is scheduled to open is more important than the blind, crippled and impaired of our great city.
Way to go Capital Metro. Way to go.
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